FAQ's

What does Waste King do?
What type of items do you remove?
Why can’t you take hazardous materials?
Why use Waste King’s service instead of a skip?
We only charge according to the items we collect.
Can you take my items to charity shop?
Are you insured to remove my items?
Are you licensed to remove my waste?
Can you transport my items from one location to another for me?
How do you charge?
How much notice do you require?
Can you give me a price over the phone?
Can I send you a picture to receive a quote?
Do I need to be at the property while the collection carried out?
Can you do the collection outside typical business hours?
Why are appointments booked in two-hour windows?
How much waste can your trucks hold?
What equipment do your team use?
Are your teams uniformed?
What do you do with our waste?

What does Waste King do?

We remove waste, rubbish and unwanted items from commercial premises, construction sites and domestic houses and gardens. Our service includes a two man team who are insured and licensed to load the waste materials - from anywhere on the property - onto our trucks, sweep up after the job is complete and transport the waste to a registered transfer station.

What type of items do you remove?

We can remove any item as long as it can be lifted by two people. For example, but not limited to:

Furniture: beds, sofas, tables, chairs, armchairs, cabinets, wardrobes, computer desks

Appliances: cookers, washing machines, fridges, freezers, microwaves, tumble dryers, stereos, televisions, printers, fax machines, computers

Garages, Lofts and Cellars: tools, lawn mowers, boxes, clothes, books

Garden: shrubs, bushes, branches, mud, concrete, soil, turf, compost, garden furniture, sheds

Construction and Demolition: plaster, plasterboard, pallets, glass, concrete, packaging, metal

Roofing and Flooring: tiles, carpets, wood

We can’t collect certain hazardous materials such as paint cans, motor oils, chemicals, solvents, asbestos, medical or biological waste but your local authority can offer advice on how you should dispose of them. Certain items, which we can collect, are classified as hazardous waste because of the way in which they need to be disposed. These items include computer monitors, fridges and freezers. There is a supplement rate for these items because our disposal costs are higher.

Why can’t you take hazardous materials?

We are not licensed or insured to carry certain materials. Your local authority can supply information on the licensed carriers of hazardous waste in your area.

Why use Waste King’s service instead of a skip?

We do all the loading and sweep up afterwards and generally it is cheaper!

We only charge according to the items we collect.

We charge by weight or volume whereas skip hire is charged on the size of the skip and not the amount of waste that is put into it. Skips can cause the added hassle and expense of having to apply for a skip permit in advance, and you run the risk of fly tipping into the skip.

Can you take my items to charity shop?

Of course we can, although you will have to arrange this with a charity shop in advance unless you prefer to donate to one of our agreed charities. For insurance reasons we cannot guarantee the condition of the items upon arrival.

Are you insured to remove my items?

Yes. Our employees are fully insured and our trucks are fully insured, including cover against any damage caused to a client’s property when removing waste from the premises.

Are you licensed to remove my waste?

Yes. Our employees are fully licensed and our trucks are fully insured including cover against any damage caused to a client’s property when removing waste from those premises.

Can you transport my items from one location to another for me?

No. We can only take items away. We are not insured or licensed to provide a removals service and our trucks are not designed for removals. However, we can move items from one room to another within the same property for a small additional charge.

How do you charge?

We charge by volume - for example how much space has been taken up in the truck. However, if your materials are particularly heavy - for example, it is soil or rubble - we charge based on weight.

How much notice do you require?

We ask you to give us as much notice as possible and, most of the time, we can complete your collection at the time most convenient to you. If you need a job completed urgently, we can often arrange a collection within 24 hours from your call.

Can you give me a price over the phone?

Yes. Our rates are based on the amount and type of waste being removed. Please give us as much and as accurate information as possible about the waste you want removed so that we can quote you correctly. Upon arrival on site, our collections team will provide an obligation free quote, and they will only start work once you agree that quote.